Thompson Roofing is rated 5.0 out of 5 stars, based on 14 reviews!
Thorough, quality work, timely, honest, responsible, clean, reasonable! Imagine getting a call from a neighbor when you live across the country that your 88 year-old dad's antenna came down along with many roof shingles in a major wind storm. What to do?! One call to Norm and he was there the next day to give an estimate along with texted photos. After getting an extremely fair price, we asked him to remove the old rusted antennae and replace all the shingles. Done! The very next day. Metal went to the metal recycle guy. Yea! Couldn't be happier and more relieved to know we were in the best of hands and that the problem was resolved very very quickly. Will definitely call when full roof replacement is needed. Highly recommend!!
It was time to replace our roof of 20+ years. Did research/read reviews on many roofing contractors in the area and then narrowed it down to 5 firms. One of those was Thompson Roofing, owned by Norm Thompson.
Norm did a walk around with me and we discussed the job in detail. He is very knowledgeable, and offered a number of ideas and options to meet our requirements. He took all of the measurements needed to prepare a quote.
Once I received all 5 quotes, I saw that Norm's quote was neither the lowest, or highest, but was very detailed, and gave us options that we had requested. We were stuck on shingle color due to fact we are going to change exterior siding and trim color in the spring. We narrowed the colors down to two, and he had houses in the area that had the specific color shingle we were trying to decide between. Made it much easier than just looking at the small samples.
Once we picked Thompson Roofing, Norm kept us apprised of the schedule. We mutually agreed on the project dates. On the morning of, his crew arrived early and was ready to go. Norm was also on-site, ensuring everything was in place and made sure our expectations were being met.
The crew worked very efficiently and effectively. Stopped for a short lunch break and they were back on the roof. They worked straight through and finished as the sun was beginning to set. Thoroughly cleaned our property so one would ever know they had been there.
Only after the job was completed to our satisfaction did the payment come up. Not once did he ever ask for anything up front. He puts his trust in his customers, which is commendable. My wife asked him if he provided a discount for paying in cash. He took another 10% off of the job!
If you want a qualified, knowledgeable, and honest person to work with on your roofing project, call Norm Thompson.
Norm showed up for an estimate within 48 hours of calling. It was wet that day so he couldn't do the repair on the spot. He returned a couple days later to do the repairs at a very fair price. I hope I never need a roofer, but if I do, Norm will be my first call. Prompt service, fair pricing and a quality guy! Thanks Norm !
Excellent company to deal with if you are in need of a new roof. Great prices and nice people to deal with. Norm and his team are wonderful. The roof looks great and they cleaned up everything. Thank you Norm.
I have written a review of "Thompson's Roofing" on Facebook. I will say, Honesty, Performance, and total availability are just a few of the factors which should direct you to Thompson's Roofing. I asked him to roof my home about 8 years ago. He spent a couple hours looking at my roof and said, " I could put a roof on but you won't need it for probably 8 years or so ." ... (remember 2009-10 economy.... when jobs were scarce... and unemployment sky high... and things were very dim) (Honesty)...... He came back a few weeks ago and spent another couple hours on the roof and said that it was time to re-roof. He sent me a proposal and permission was given to start. He started a few days later (Prompt and professional). Ripped off the roof and completely replaced it in one day. Cleaned up completely. The satellite company came to readjust the dish and screwed up the mount..... they asked me to call the roofer back and re-roof portion of the roof. I called Mr Thompson and he was there early the next morning.... no questions ...no dismay... just re-roofed the area and nothing more. (Availability). If you are concerned about your roof..... Call Thompson's Roofing and be sure that the job will be done...IF NEEDED ... a fast, beautiful job will be done.... any questions or problems you WIL BE ABLE TO CONTACT Mr Thompson and he will resolve your issues without question. Worry not...
Norm and his crew just finished up our new roof, and it looks excellent! These guys really know their trade. Not only that, Norm was so easy to work with. He was always responsive to emails and texts.
We were having our house renovated and were living off the property. He gave us a time to meet him for the initial inspection and beat us there -- and we were early!
Upon the initial inspection, Norm clearly and very thoroughly described his recommendations and never came across as trying to sell us something we didn't need or trying to up-sell just to get a bigger project.
His price for a complete tear-off and re-roof was extremely reasonable.
After the initial inspection, Norm told us that they could have the roof completely redone in one and a half to two days. On the day of the work beginning, his crew were all present and ready to go well before the time he communicated, and Norm updated us that he believed they would be able to finish the job in one day. Less than 12 hours later, the beautiful new roof was done!
To sum it up, Norm is the kind of guy you want to work with. Honest, reasonable, communicative, responsive, and he and his guys know how to get work done! I can't recommend Thompson Roofing enough. This is who you want to call for your roofing needs!
Norm Thompson just finished our new roof. It was a complete shingle roof tear off including two new skylights. He and his team were prompt and respectful. He always answered my calls and went out of his way to accommodate our schedule. He does quality work exceeding city standards. The clean up is thorough. We made the right choice with Thompson Roofing
I have used Thompson Roofing twice now. Once for a repair two years ago, and recently for a roof replacement. Exceptional service, quality and prompt scheduling. Very reasonably priced. Our property was very clean at the end of the job. Couldn't tell they were here except we had a new roof that looks great!
I would highly recommend them!
Thompson Roofing did an excellent job on replacing my roof. Norm answered all of my questions and always returned my phone calls promptly. Thompson Roofing gave me the best estimate over 4 other companies. The crew cleaned the property and left it spotless and were finished by dinner time. I would recommend Norm and his company for all your roofing needs. I made the best choice.
This is the second roof Thompson has done for us. They're both great. Quality materials. First class work. Great price. The first roof is now five years old and still looks new. The second roof required some special handling and extra effort. Norm Thompson and his crew were understanding, patient and careful. Everything worked out great. I recommend Thompson Roofing very highly and will gladly use them again.
Thompson Roofing did a fantastic job on our home. Norm and his crew were wonderful to work with throughout the entire process.
I gathered a total of 5 estimates from various roofing companies in the area, and Thompson Roofing was by far the most reasonable. I received an estimate from Expert Roofing that was $3k higher than Thompson Roofing with absolutely no explanation as to why...
I highly recommend Thompson Roofing!
My mother needed a new skylight to replace a leaky one. Norm arrived for appointment quote time (others didn't) and gave the most economical quote. He performed the work when he said he would and worked around our schedule to promptly return for painting (didn't have right color match originally) and to reinstall a light fixture that had to be temporarily removed to allow for skylight installation.
There have been several storms since then and the skylight is water-tight and working as intended. Norm also inspected the roof and informed us that it was still serviceable - no new roof needed but recommended that we get a sheet metal person to fix a roof vent - he doesn't do that type of work.
Our family really appreciates the awesome job and give our highest recommendation!
I called about some missing shingles and Norm answered the phone. He took my info we scheduled to meet me at the house as soon as the weather cleared up. We walked around the property and he gave me a quick and honest quote that I thought was very reasonable. He filled me in on my roof and gave me a rough estimate on replacement costs as well as pointed out some neighbors who had new roofs and the types of shingles he recommends. Next day he called when he got there to let me know he was getting started. I came home from work and the job was done. He left the invoice and a stack of shingles by the garage for future repairs. All in all excellent dealing with Norm and would highly recommend giving him a call for all your roofing needs.
I called about 2 shingles needing replaced and he came back the next day with a pack of color match shingles and did the work. Wow! We spoke on the phone twice and I never even physically met the guy. The work was towards the peak 30' up as well. The price was very reasonable and I would highly recommend Norm for roof shingle replacement! He then left his bill with the pack of leftover shingles, for future repairs, on my driveway when I got home.